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Q1. Can I have a sample order?
A: Yes, sample order is always welcome for new projects or as replacement of running projects.
Q2. What is the lead time for Sample order and Mass Production order?
For LX standard products, the lead time for samples are usually 1-7 days.
For Customized products, it depends on the change requirements for FPC, Backlight…
For Mass production, we usually make delivery among 2-8weeks, special size may need some longer time. In summary, based on our years of big output, we have been keeping good relationship with Taiwan LCD panel and IC suppliers, we had a steady supply even when there was heavy shortage of materials.
Q3. Do you have any MOQ?
A: Yes, it depends on different sizes of products. Please refer to our sales. Thanks.
Q4.How long is the warranty?
A: Usually 12 Months. If there is any defect upon using within the warranty period, we require our clients to return the goods to us, with shipping cost paid by us.
Q5. How do I work with you on Customized products?
A: At the beginning please provide us any drawing , Specification, any special requirements Our engineers will work on the compatible solution and also moulds cost if any. We provide samples for approval. We make modification if necessary. We do small quantity of trial order. We do mass production.
Q6. Can I have my own silk screen Logo, Part Number or small label?
A: Yes, Definitely. While it requires MOQ, please refer to our sales, thanks.